Environmental Policy Statement

At Keensbury Support Services Limited, we take the environment very seriously, we consider the impact of our actions on the environment in everything we do, from the strategy, chemicals to machines we use. As a registered member with Environment Agency for both Lower Tier Waste Carrier and Upper Tier Waste Carrier; we ensure all our waste both the ones we produce ourselves and the ones collected from customer’s premises and disposed correctly and responsibly.

We are committed to operate our business responsibly and endeavour to comply with all legal and any other requirements relating to the protection / conservation of the environment; we aim to build good relationship with all Organisations / Bodies who shares the same objectives.

Our Environmental Policy is in line with the BS-7750 which refers to environmental management system, this defines our policies, practices, objectives and our set targets relating to the environment; it forms the basis and strategy for continuous improvements and development of this policy. Our policy is guided by ISO 14001 standards. We are committed to playing our part in minimising carbon foot-prints and minimising the impact on the environment.

Some of our key strategies to meet our environmental policy objectives and obligations are;

• Minimise waste by evaluating operations and ensure optimum efficiency
• Awareness training for all employees for all matter relating to the Environment
• Only print papers where absolutely necessary; save cost save the planet
• Use an accredited program to offset the greenhouse gas emissions generated by company's activities
• Minimise toxic emissions through the selection and use of its fleet and the source of its power requirement.
• Actively promote the use of recyclable and renewable materials both internally and our suppliers (sub-contractors)
• Endeavour to prevent pollution to the Environment .i.e Land, Air and Water
• Manage the use of utilities- ensure all equipments are switched off when not in use and all lights turned off in empty rooms
• Source and promote a product range to minimise the impact on the Environment

As a business we understand that it is part of our responsibility to reduce the harmful effects our operations have on both the local and global environment and we are committed to reducing them. We actively strive to comply with all relevant environmental legislations and adopting a commonsense approach to our operations.

Environment Agency Registration Number - CBDU60026

Health and Safety Policy Statement

Keensbury Support Services Limited Health and Safety policy endeavours to comply, promote and maintain a safe working environment in line with the Health and Safety At work Act 1974 and ISO OHSAS 18001 standards; we aim to fosters a culture where safety is at the forefront and utmost priority in everything we do as a business.

As an employer, we take Health and Safety of all our employees and clients/customers extremely seriously. Maintaining a safe environment is the responsibility of everyone including all subcontractors and employees, especially management; employees must take reasonable steps and precautions to ensure their personal safety and others is not put at risk at any time and to ensure the workplace is safe.

Managers and supervisors have the additional responsibilities to lead in a manner which promotes Health and Safety at all times. 

As an employer we have a responsibility to provide:

• Health and Safety policies and the work they do
• The company's duty of care policy to all employees
• The best ways of providing information, training and record keeping
• Process and procedures of recording Risk and COSHH assessments
• Training that ensures all employees are competent to carryout tasks

All employees have a duty and responsibility to:

• Co-operate with supervisors and managers on Health and Safety matters
• Not interfere with anything provided to safeguard their health and safety
• Take reasonable care of their own health and safety
• Ensure they use the correct Personal Protective Equipment
• Report all Health and Safety concerns / defective equipment to a supervisor / Line Manager

Company Health & Safety Policy Document contains:

• Policy statement
• Employer's responsibilities
• Employee's responsibilities
• Training
• Risk assessments
• Safe use of equipment
• Safe Working Practices
• Lone Worker
• Manual Handling
• Working At Heights
• Safe use of Ladders
• Confined Spaces
• Hazardous substances (COSHH)
• Accidents reporting and First Aid
• Consultations
• Crisis management / Emergency procedures
• The Importance of Safety Signs and Signals
• Source of information

Quality Management Policy Statement

At Keensbury Support services, 'Quality' is an integral part of everything we do and it's part of our core Business strategy and principles, we are 'Customer' focused. This strategy and principles guides our action to deliver services that are safe, compliant and preferred by our customers; these principles are essential part of achieving our ambition to 'Exceed our Customers Expectations' every time. Our Quality Management Policy is line with the ISO 9001 standards.

We are absolutely determined and  committed never to compromise on Quality or Safety, compliant on Laws and Legislations relating to quality of service. This requires everyone in our team including employees and sub-contractors to be engaged and to understand their responsibilities in achieving our quality objectives, we empowered them to take action that will protect our customers and our brand name.

As a company we continue to push and challenge ourselves to improve Quality Management Systems which is reviewed on a regular basis to promote Quality and Safety, we put measures in place to prevent accidents and continue to improve on Quality of Service.

We provide a 'Customer Job Satisfaction' form at the end of every job, this also includes a feedback section so we know where and what to improve on. We also provide a 'Quality Plan' covering the full scope of our work.

Equal Opportunity Policy Statement

Keensbury Support Services Limited is fully committed to equality of opportunity in all areas of its business operations; we celebrate culture and diversity in our business. This policy aims builds the foundation of equality and anti-discrimination legislations and strives, not only to comply with legal requirements but to use this as a platform to ensure that the company endeavours to promote best practice.

Everyone must and will be treated in a fair and equal manner and in accordance with the law regardless of:

• Gender

• Marital status

• Race

• Creed

• Religion

• Colour

• Age

• Disability

• Sexual orientation

We actively promote the 'Protected Characteristics' legislation in our work place as part of our Equal Opportunity policy.

Definition and explanation:-

Protected Characteristics

The Equality Act 2010 introduced the term "Protected Characteristics" to refer to groups that are protected under the Act which are listed above. Under no circumstances will anyone be discriminated against.

At Keensbury Support Services Limited we endeavour to comply with all relevant Acts relating to 'Equal Opportunities including:

• Race Relations Act 1976
  

• Sex Discrimination Act 1975

• Disability Discrimination Act 1995

• The Equalities Act 2010

Our selection process is govern by the principles of meritocracy; every individual will be  selected solely on their merits.

Keensbury Support Services values/celebrates diversity and recognises that our business would be immensely enhanced by the different range of backgrounds, experiences, views, beliefs and cultures contained within our business now and in future. The company aims to embrace diversity in all its forms and acknowledges that variety and difference are intrinsic and critical to the success and future development of our business.

Insurance Indemnities

-          Employers Liability = £10,000,000 (Ten Million Pounds Sterling)

-          Public Liability        = £10,000,000 (Ten Million Pounds Sterling)

-          Product Liability     = £10,000,000 (Ten Million Pounds Sterling)

Method Policy Statement

We provide Method Statement for every single job we do, which will include detailed step by step of the process we will follow in carrying out any job, what we will do, materials used, machineries / equipment and tools used; the Method Statement will also include:

• PPE's required

• Health & Safety

• Risk Assessment

• COSHH Assessment 

• Risk Ranking Analysis
  

There might be additional processes and assessments that may be added to the Method Statement document, this will depend on the type / nature of the job(s), location / site specifics and other Health & Safety considerations; we update the 'statement'  after a detailed evaluation and surveys has been carried on the site prior to accepting a contract.

We also provide Contruction Phase Plan (Health & Safety) Document for jobs that we do within our Building / Property Maintenance Division, before the work begins we - PLAN - ORGANISE; this document also includes:-

• Work Estimated Duration

• Details of who will work on the job
  

• All Health & Safety Considerations

• Other necessary Information / Procedures